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Internet down!

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Joined: Wed May 02, 2012 3:35 pm
Location: Worksop

Internet down!

Post by Refugee » Sat Oct 11, 2014 9:08 pm

We lost internet totally in the late afternoon.
Plusnet told me it was a fault in the copper link managed by BT and that they had 50,000 customers down.
I wondered why it took so long to get through to them.
The problem affected other customers that use BT for the copper terminations.

 

Re: Internet down!

Post by jimmy55 » Sat Oct 11, 2014 9:23 pm

We had quite a big electric storm here about 6pm and lost ours for an hour or so too.

 
Posts: 4203
Joined: Wed May 02, 2012 3:35 pm
Location: Worksop

Re: Internet down!

Post by Refugee » Sat Oct 11, 2014 9:28 pm

As soon as I got through to Plusnet they asked me if it went off at about 4 pm and that is exactly what it did.
I have no idea if it was a storm but it cut a lot of customers off for several hours what ever it was.

 
Posts: 4203
Joined: Wed May 02, 2012 3:35 pm
Location: Worksop

Re: Internet down!

Post by Refugee » Sat Oct 11, 2014 11:04 pm

The further out of town you are the longer it took to get it all fixed I suppose.


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